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Keywords BPM Engenharia de Software Governança de TI ITIL Segurança Computacional Twitter data mining e-government estudo bibliométrico free software governança de TI information systems information technology open source plataforma Lattes rede de coautoria rede social segurança da informação software development software livre tecnologia da informação
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Instituto Brasileiro de Estudos e Pesquisas Sociais – IBEPES

Revista Eletrônica de Sistemas de Informação - RESI
http://www.periodicosibepes.org.br/reinfo/
ISSN: 1677-3071
doi: 10.21529/RESI