THE INFLUENCE OF MANAGERIAL WORK DETERMINANTS ON THE PERCEPTION OF FITNESS BETWEEN TECHNOLOGY AND TASK: AN EXPLORATORY STUDY

Abstract

This paper investigates if the managerial work nature modifies the manager's perception regarding the adjustment of Information Technology (IT) to their task. The indicators of managerial work, as experience and frequency of IT use and manager decision-making roles, were based on studies of Vlahos and Ferrat (1998) and Vlahos, Ferratt and Knoepfle (2004) as well as the task technology fit, reasoned from the Task-Technology Fit model (TTF) (Goodhue, 1995). This paper contributes to understanding the IS as a support tool for the tasks that composed the manager's role in the organization. Through an exploratory study conducted with 238 managers, we observed that more increases the experience of the individual with the Information System (IS), greater the adjustment perceived for it, between the technology and the task running; and higher the user access the IS, greater the fit between the technology and their tasks. As for the decision-making roles, we identified the roles of manager/ entrepreneur and conflict manager are those who envisage a better adaptation of technology to their work, getting through the IS support for the work to proceed more efficiently.