ELECTRONIC GOVERNMENT INNICIATIVES: AN ASSESSMENT OF THE RELATIONSHIP BETWEEN GOVERNMENT LEVEL AND CHARACTERISTICS OF SUCCESS CASE PROJECTS

Abstract

This paper aims to analyze successful cases of Information Technology and Communication (ICT) implementation in public administration. It describes the characteristics of e-government initiatives and their evolution in recent years, and identifies relationships between the characteristics of e-government initiatives. This research is characterized by being an exploratory study, in which successful cases, extracted from an observatory of practices of ICT in public administration, were analyzed. We analyzed 65 cases of successful e-government initiatives that contributed to the understanding of this topic in Brazil. As a result, we identified a relationship involving level of government and the sector where the application was developed. The survey found that most of the awarded initiatives come from the southeast region of Brazil. Administration sectors were privileged with more e-government initiatives and there was a difference in the pattern of e-government implementation in Municipalities and States. Municipalities implemented more initiatives relating to the social care sector and States more initiatives in the health care sector. On the other hand, we found no relationship involving level of government and categories or types of e-government initiatives.