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Vol 7, No 2: Jul-Dec 2008 What is business process management, after all? A new concept for a new context Abstract  PDF (Português (Brasil))
Manoel Veras Sousa Neto, Josué Vitor Medeiros Junior
 
Vol 11, No 2: Jul-Dec 2012 IMPROVING BUSINESS PROCESSES: SYSTEMATIZING THE SELECTION OF REDESIGN PATTERNS Abstract  PDF (Português (Brasil))
Alexandre Souza, Leonardo Guerreiro Azevedo, Flavia Maria Santoro
 
Vol 11, No 1: Jan-Jun 2012 ANALYSIS OF CRITICAL SUCCESS FACTORS OF BUSINESS PROCESSES’ MANAGEMENT IN GOVERNMENT Abstract  PDF (Português (Brasil))
Higor Monteiro Santos, André Felipe Santana, Carina Frota Alves
 
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